Susanna Gibson - Business Administrator

Business Administration / Billing

Meet Susanna Gibson

Susanna Gibson serves as the Business Administration and Billing Specialist at our company, bringing a wealth of experience and a deep passion for helping others. With over 20 years in Health Care Management and three years in her current role, Susanna’s background equips her with the skills to ensure every client interaction is handled with care, precision, and professionalism. Her transition into business administration has been driven by the same core value that guided her healthcare career — a genuine desire to serve.

Committed to Client Success

Susanna takes pride in making sure clients are well-supported and cared for. She’s known for her problem-solving skills, clear communication, and dedication to getting to the heart of any issue. Whether she’s coordinating with internal teams or following up with a customer, Susanna works tirelessly to ensure that operations run smoothly and clients feel confident in the support they receive.

A Neighborly Approach to Every Interaction

Having lived in Leesburg, IN for over two decades, Susanna brings a small-town, neighborly feel into every aspect of her work. Her approach is warm, personable, and grounded in genuine connection — qualities that make her not only a dependable colleague but a trusted advocate for those she serves.

Living Life with Purpose

Outside of the office, Susanna is an outdoor enthusiast who finds joy in gardening, offroading, camping, and exploring with her dogs. She’s also a talented cook and crocheter, and actively volunteers with organizations like Habitat for Humanity and Sleep in Heavenly Peace. Above all, she treasures time with her family — especially her role as a proud grandmother.

Here for You

At the heart of everything Susanna does is a commitment to service, connection, and excellence. Whether she’s solving a billing issue or supporting a teammate, she brings care and integrity to every task. Partner with Susanna and experience the difference that compassion and community-minded dedication can make.